The Toshiba UCedge client is an all-in-one application which addresses several business needs. This latest release of software includes the following major enhancements:
• Enables ACD Agents and Supervisors to log in to the ACD remotely using their cell phones, tablets or PCs using UCedge.
• Enables Supervisors to use Contact Center features from the UCedge client.
• UCedge for Windows® and Mac® computers supports the built-in softphone so that the user can take advantage of the Toshiba IP telephone’s advanced features.
• UCedge Essentials supports the basic operations and includes a free-of-charge license for each user on the system (can be upgraded to UCedge Advanced License for a fee).
Designing and implementing is only part of the journey. Selecting a vendor for your business needs requires the exploration of potential. At Hughes, we manage a variety of client data needs. Whether your need is time and material or you prefer a contract, we can tailor a solution which enables your business to operate more efficiently. Prices vary by the amount of support needed. A complete management package is available. All of our engineers and sales reps have been in the "real-world" of communication management and empathize with the mixed vendor "finger pointing" which ultimately costs more than just downtime. At Hughes, we pride ourselves on our accountability, integrity and professionalism.
The more secure a network is from outside and inside threats, the lower the total cost of ownership. By preventing threats from entering or propagating your corporate network, Hughes' solution helps to increase the efficiency of the client. It is cumbersome and time-consuming to update anti-virus and anti-spyware programs. By investing in Hughes, you're afforded the luxury of a complete, integrated solution. Hughes is able to cable, install and program the phone system; design and implement the network and data systems; provide the security system to protect the investments; and most importantly, provide you and your team with a single point of contact.
Hughes Telephone Inc. is based in Moline Illinois and services the Quad Cities (Bettendorf, Davenport, Moline and Rock Island) and all communities within a 100 mile radius.
We are committed to providing integrated, reliable and scalable services and solutions by empowering our personnel to be accountable, professional and knowledgeable.